PRIVACY POLICY
Last updated: November 10, 2025
At Sultril, we treat your secrets like our own—locked up tight and never gossiped about. Here’s the no-BS version of what we do with your info.
1. What We Collect
- The basics: Name, shipping address, email, phone (for those “your package is coming” texts).
- Payment stuff: Card details—handled by Stripe and Shopify Payments. We never see or store your full card number.
- Shopping habits: What you browse, add to cart, or actually buy. Helps us whisper “you forgot this vibe” later.
- Cookies & pixels: Tiny trackers so the site remembers your size and doesn’t make you log in 47 times.
- Emails you open: So we know if our subject lines are spicier than our lingerie.
2. How We Use It
- Ship your goodies fast and discreetly.
- Send tracking updates and the occasional “new leather just dropped” email (unsubscribe anytime, no hard feelings).
- Improve the site—because nobody wants a clunky checkout when they’re in the mood.
- Prevent fraud (yes, some people try to scam sex toys).
3. Who We Share With
- Shipping partners: USPS, UPS—they need your address, not your fantasies.
- Payment processors: Stripe & Shopify—PCI-compliant and boringly secure.
- Analytics nerds: Google Analytics, Meta Pixel—totally anonymized.
- Legal stuff: Only if the law shows up with a warrant and a bad attitude.
We do not sell your data. Ever. We’d rather sell out of lace than sell out your trust.
4. Your Rights (Because You’re in Charge)
- Access: Want to see everything we have on you? Email hello@sultril.com.
- Delete: Tell us to yeet your data (except what we’re legally required to keep).
- Opt-out: Click “unsubscribe” or reply “STOP” to texts. We’ll miss you, but we’ll let go.
- California peeps: CCPA says hi—you’ve got extra rights. Same email, we’ll sort it.
5. Security
Encrypted everything, 256-bit SSL, regular security audits. Basically Fort Knox for your fetish wishlist.
6. International Orders
When we launch worldwide (soon, babies), your data might travel, but it’s still protected under this policy and GDPR-level standards.
7. Kids? Nope.
You must be 18+ to shop. If we find out you’re not, we’ll delete everything faster than you can say “fake ID.”
8. Changes to This Policy
We’ll email you if we make big changes. Small tweaks? We’ll just update the date up top.
Questions?
Hit us at hello@sultril.com. We answer faster than our wands on turbo.
Sultril – your pleasure is personal, your privacy is sacred. 😘